We are building a base of Mentors for two non-profits to help startups connect with those who are willing.
Mentoring is one of those words without a ubiquitous agreed definition: for TechSandBox, and MIT Enterprise Forum, it is someone who makes a commitment to meet with their mentee frequently and over a long-term period of time. For both organizations, we ask 2-4 hours/month for one year. [More on why later.]
The role of a mentor, versus coach or advisor, is to help in moving the company forward, getting fairly well-versed in its challenges, accomplishments, goals and overall situation.
Being in Massachusetts, there are many resources available, many for free. It can be overwhelming, so how does one find the best? After all, time is the most precious commodity to an entrepreneur.
Here are my Top 5 characteristics:
5. Someone who asks questions and gets you to think. Look for the ‘two ears one mouth’ mentor as your own responses will help you through many situations. Thoughtful questions can make all the difference.
4. Broad business experience. Someone who has run operations, had P&L responsibility, understands business models and finance, or customer acquisition marketing – someone who understands the key pieces and how to get them all in sync.
3. People who do this just to help. See the previous blog on enlightened self-interest
2. Former startup executives. These people know why customers and testimonials matter, why networking works, and why they should help you even when everything isn’t perfect.
1. Former company founders who put their own skin in the game. This is the best as they often have learned how to manage money and resources, understand the personal pressures of family, bank accounts and mortgages that you’re putting on the line, and will avoid using the ‘should’ (‘…you should…’) statement.
Why: To offer deep and pertinent guidance, it’s important to have mentors that are totally up-to-date otherwise you spend each meeting going too far back in time. A sense of being valued and part of the team also comes from greater involvement and communication.
Yes, having industry experience is great as their contacts may get shared once you develop a trusted relationship but the proverbial ‘Rolodex™’ is not the main qualifier.